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Accessibility at Tru by Hilton

Tru by Hilton in Deadwood, South Dakota, is committed to providing accessible travel features to ensure that all Guests, including those with disabilities, can enjoy a comfortable and inclusive stay. Here’s an overview of the accessible amenities and features offered by the hotel:

Accessible Hotel Features:

Accessible On-Site Parking: The hotel provides accessible parking spaces for Guests with disabilities, ensuring convenient access to the property.

Property has Elevators: Elevators are available to provide easy access to different floors for Guests with mobility challenges.

Service Animals are Welcome: Tru by Hilton welcomes service animals, ensuring that Guests with disabilities have the necessary support during their stay.

Van Accessible On-Site Parking: Designated van accessible parking spaces are available on-site for Guests who require them.

Accessible Areas with Accessible Routes from Public Entrance:

Main Entrance is Accessible: The main entrance to the hotel is accessible, ensuring smooth and barrier-free entry for all Guests.

Accessible Route to Public Entrance: Accessible routes are provided from parking areas to the hotel’s entrance, allowing Guests with disabilities to easily access the property.

Guest Room Accessibility:

Room and Suites Access through the Interior Corridor: Accessible Guest rooms and suites are conveniently located along interior corridors for easy navigation.

Accessible Vanities: Bathrooms in accessible rooms feature vanities designed for wheelchair users, ensuring convenience and comfort.

Adjustable Height Hand-Held Shower Wand: Guests can adjust the height of the hand-held shower wand to their preference for a comfortable bathing experience.

Closed Caption TV: Televisions in accessible rooms feature closed captioning, allowing Guests with hearing impairments to enjoy their favorite programs.

Deadbolts on Guest Room and Suites Doors: For added security and peace of mind, accessible Guest rooms and suites are equipped with deadbolts on the doors.

Electronic Room Key: Guests can access their rooms conveniently with electronic room keys, eliminating the need for physical keys.

Flashing Door Knockers: Accessible rooms feature flashing door knockers to alert Guests with hearing impairments of visitors.

Guest Room and Suites Doors Self-Closing: The doors in accessible rooms are designed to self-close for convenience and accessibility.

Hearing Accessible Rooms: Hearing accessible rooms are available for Guests with hearing disabilities, providing necessary accommodations.

Lever Handles on Guest Room Doors: Guest room doors feature lever handles for ease of operation, particularly beneficial for Guests with limited hand mobility.

Lowered Deadbolts, Electrical Outlets, Night Guards, and Viewports on Guest Room Doors: Various features on Guest room doors are lowered to accommodate Guests with mobility challenges and ensure accessibility.

Mobility Accessible Rooms: Specifically designed mobility accessible rooms offer additional space and amenities to meet the needs of Guests with mobility impairments.

Non-Slip Grab Rails and Roll-in Shower: Bathrooms in accessible rooms feature non-slip grab rails and roll-in showers to enhance safety and accessibility.

Safety Chains and/or Latches on Guest Doors: For added security, accessible Guest room doors are equipped with safety chains and/or latches.

TTY/TDD Compatible: The hotel provides TTY/TDD-compatible communication devices for Guests with hearing or speech impairments.

Toilet Seat at Wheelchair Height – Toilet for Disabled: Toilets in accessible rooms are positioned at wheelchair height for ease of use and accessibility.

Viewports in Guest Room and Suites Doors: Viewports in accessible room doors allow Guests to easily identify visitors and maintain security.

Tru by Hilton in Deadwood, SD, is dedicated to promoting accessibility and inclusivity in travel experiences, offering a range of amenities and features designed to meet the needs of Guests with disabilities. Whether it’s accessible parking, facilities, or assistance from trained staff, the hotel strives to ensure that every guest enjoys a seamless and enjoyable stay.

 

Website Accessibility Commitment

Tru by Hilton is committed to making our website accessible and user-friendly for all Guests. We continually evaluate and improve our digital experience to ensure accessibility and ease of use.

If you encounter any barriers while using this website or need assistance with bookings or property information, please contact us by phone at 605-571-1001. We appreciate your feedback and are happy to assist.

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Cadillac Jack’s® Gaming Resort is happy to help your event or organization raise money with contributions of our goods and services. Types of donations can be any combination of room/food and beverage/casino packages. Donation requests must be made in writing or using the form below. Please indicate which type of donation you are requesting and to which organization or event you would like the donation to be made.

*Due to the number of donation requests we receive, please allow 48 hours for our management team to review your submission. We will contact you if your submission is approved. Thank you!

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