Frequently Asked Questions (FAQs)

Check out these frequently asked questions about our gaming resort in Deadwood, South Dakota.

About the Resort

Where is Cadillac Jack’s® Gaming Resort located?

Cadillac Jack’s® Gaming Resort is located at 360 Main Street in Deadwood, South Dakota, right in the heart of Historic Main Street. Guests are steps away from downtown attractions while enjoying a fully connected casino, hotel, dining, and entertainment experience.

What is Cadillac Jack’s Gaming Resort?

Cadillac Jack’s® Gaming Resort is a full‑service Deadwood casino resort featuring 24/7 gaming, three on‑site hotels, multiple dining options, a BetMGM Sportsbook, player rewards, and year‑round events — all designed for a seamless stay‑and‑play experience.

How do I contact Cadillac Jack’s Gaming Resort?

Guests can contact Cadillac Jack’s® Gaming Resort by calling 605-578-1500 or emailing info@cadillacjacksgaming.com for reservations, hotel assistance, casino questions, group bookings, or general resort information.

Is there a resort map available?

Yes! Cadillac Jack’s® Gaming Resort offers an online Resort Map that clearly shows hotel locations, casino areas, dining outlets, the Cadillac Club, sportsbook, and Guest services to help visitors navigate the property easily.

Casino and Gaming

What are the casino hours at Cadillac Jack’s® Gaming Resort?

The casino floor at Cadillac Jack’s® Gaming Resort is open 24 hours a day, 7 days a week, allowing Guests to play whenever the mood strikes – day or night, weekdays or weekends.

What casino games are available?

Cadillac Jack’s® Gaming Resort features over 240 slot machines and a wide variety of table games, including blackjack, craps, roulette, Mississippi Stud, and additional live-action favorites, creating non-stop entertainment on the gaming floor.

Do you have a poker room?

Yes. Cadillac Jack’s® Gaming Resort includes a dedicated poker room with live games and scheduled tournaments, offering a classic poker experience in the heart of Deadwood’s casino action.

What is the minimum age to gamble?

Guests must be 21 years of age or older to participate in casino gaming at Cadillac Jack’s® Gaming Resort, including slots, table games, poker, and sports betting.

BetMGM Sportsbook

Does Cadillac Jack’s® Gaming Resort have a sportsbook?

Yes. Cadillac Jack’s® Gaming Resort is home to a BetMGM Sportsbook, offering live sports betting, high-definition viewing screens, comfortable seating, and an energetic game-day atmosphere right on Main Street in Deadwood.

Can I view live sports odds online?

Yes. Cadillac Jack’s® provides Live Sports Betting Odds online through BetMGM, allowing Guests to follow current matchups and betting lines before or during their visit.

Cadillac Club & App

What is the Cadillac Club?

The Cadillac Club is Cadillac Jack’s® Gaming Resort’s player rewards program, offering members points, casino perks, dining discounts, hotel offers, exclusive promotions, and special giveaways when they play and stay.

What are the Cadillac Club hours?

The Cadillac Club hours are Sunday-Thursday from 8AM-11PM and Friday-Saturday from 8AM-Midnight, giving Guests plenty of time to sign up, redeem offers, or manage rewards.

What is the Cadillac Jack’s® App?

The Cadillac Jack’s® App allows Guests to manage Cadillac Club rewards, view casino promotions, and access exclusive offers – including a $10 Cadillac Cash or Match Play incentive when signing up through the app.

Hotels & Lodging

What hotels are at Cadillac Jack’s® Gaming Resort?

Cadillac Jack’s® Gaming Resort features three on-site hotels: DoubleTree by Hilton, SpringHill Suites by Marriott, and Tru by Hilton – each offering a different style of stay with convenient access to the casino, dining, and entertainment.

Are the hotels connected to the casino?

Yes. All hotels at Cadillac Jack’s® Gaming Resort are part of a single, connected resort experience, making it easy for Guests to move between their room, casino floor, dining venues, and sportsbook without leaving the property.

What are the standard check-in and check-out times?

Standard resort check-in at Cadillac Jack’s® Gaming Resort begins at 3:00PM, with check-out at 12:00PM (noon). Individual hotel brands may vary slightly; please confirm details when booking.

Tru by Hilton

What amenities does Tru by Hilton offer?

Tru by Hilton at Cadillac Jack’s® Gaming Resort offers complimentary breakfast, free Wi-Fi, room service, an outdoor fire pit, a fitness center, meeting spaces & business services. Guests staying at Tru by Hilton also have access to the SpringHill Suites by Marriott infinity pool, giving them even more ways to relax during their stay.

Is Tru by Hilton pet-friendly?

Yes. Tru by Hilton at Cadillac Jack’s® Gaming Resort welcomes pets, making it a great option for travelers visiting Deadwood with furry companions. Specific fees, limits, and policies may apply based on length of stay.

SpringHill Suites by Marriott

What amenities does SpringHill Suites offer?

SpringHill Suites at Cadillac Jack’s® Gaming Resort offers spacious suite-style rooms, complimentary breakfast, free Wi-Fi, Guest laundry, an outdoor fire pit, fitness center, a lobby bar, business center, meeting spaces and access to resort amenities including the casino and sportsbook.

Does SpringHill Suites have a pool?

Yes. SpringHill Suites by Marriott features an infinity pool for Cadillac Jack’s® Gaming Resort and Guests staying at SpringHill Suites, DoubleTree by Hilton, or Tru by Hilton are all welcome to use this pool area during their stay.

DoubleTree by Hilton

What amenities does DoubleTree by Hilton offer?

DoubleTree by Hilton at Cadillac Jack’s® Gaming Resort provides free Wi-Fi, room service, a fitness center, outdoor fire pit, meeting space, and business services. Guests staying at DoubleTree by Hilton also have access to the SpringHill Suites by Marriott infinity pool, expanding the resort-style amenities available during their visit.

Is DoubleTree by Hilton pet-friendly?

Yes. DoubleTree at Cadillac Jack’s® Gaming Resort welcomes pets, making it a great option for travelers visiting Deadwood with furry companions. Specific fees, limits, and policies may apply based on length of stay.

Parking & Transportation

Is parking available at Cadillac Jack’s® Gaming Resort?

Yes. Cadillac Jack’s® Gaming Resort offers convenient underground parking and valet options, making arrival and departure easy for hotel Guests, casino visitors, and dining patrons. Parking fees and availability may vary by hotel.

Does the resort offer EV charging?

Yes. EV charging stations are available on-site at Cadillac Jack’s® Gaming Resort, providing added convenience for Guests traveling with electric vehicles.

Dining & Bars

What restaurants are at Cadillac Jack’s® Gaming Resort?

Cadillac Jack’s® Gaming Resort features multiple on-site dining options, including FLYT Steakhouse by Alpine Inn, Earl of Sandwich, and Marco’s Pizza, along with bars throughout the resort. Wagers Sportsbook & Grille is coming soon and will expand dining inside the BetMGM Sportsbook area.

What are Earl of Sandwich hours?

Earl of Sandwich at Cadillac Jack’s® Gaming Resort is open Sunday-Thursday from 10:30AM to 10PM and Friday-Saturday from 10:30AM to Midnight, serving iconic hot sandwiches and casual favorites.

What are Marco’s Pizza hours?

Marco’s Pizza is open Sunday-Thursday from 10:30AM-12AM and Friday-Saturday from 10:30AM-3AM, offering dine-in, carryout, or delivery options at Cadillac Jack’s® Gaming Resort.

What is FLYT Steakhouse by Alpine Inn?

FLYT Steakhouse by Alpine Inn serves breakfast, lunch, and dinner at Cadillac Jack’s® Gaming Resort, featuring classic Alpine Inn favorites, handcrafted steaks, and customizable “FLYTs” of small plates, desserts, beer, and wine.

What is Wagers Sportsbook & Grille?

Wagers Sportsbook & Grille is a new food-and-drink destination being added to the existing BetMGM Sportsbook at Cadillac Jack’s® Gaming Resort. It’s designed for high-energy game days, combining live sports viewing with crave-worthy food and ice-cold drinks.

Is Wagers Sportsbook & Grille part of the BetMGM Sportsbook?

Yes. Wagers Sportsbook & Grille is fully integrated into the BetMGM Sportsbook at Cadillac Jack’s® Gaming Resort, enhancing the sportsbook experience by pairing live sports betting with a dedicated dining and bar concept in one location.

When will Wagers Sportsbook & Grille open?

Wagers Sportsbook & Grille is coming soon to Cadillac Jack’s® Gaming Resort, with plans to open in May. Once open, it will serve as the primary food and beverage option inside the BetMGM Sportsbook area.

Will Wagers Sportsbook & Grille show live sports?

Yes. Wagers Sportsbook & Grille is built as a sports-forward dining experience, offering live sports viewing alongside food, drinks, and sportsbook action – making it the place to be when the game starts and the stakes are high.

Accessibility & Guest Support

Is Cadillac Jack’s® Gaming Resort accessible?

Yes. Cadillac Jack’s® Gaming Resort prioritizes accessibility and offers accessible parking, entrances, elevators, restrooms, Guest rooms, and welcomes service animals, ensuring a comfortable experience for Guests with accessibility needs.

Who should I contact for accessibility assistance?

Guests needing accessibility accommodations or assistance should contact Cadillac Jack’s® Gaming Resort directly at 605-578-1500 before arrival to ensure the best possible experience.

Additional Questions?

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